Terms and Conditions

1. Introduction
Welcome to MobiCab (“we,” “our,” or “us”). By accessing and using our website (https://mobicab.in) and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services
MobiCab provides online cab booking services, including ride-hailing, rental, and outstation services. The availability of services may vary based on location and operational constraints.

3. User Eligibility

  • Users must provide accurate and complete information while registering and booking rides.

4. Booking and Cancellation Policy

  • Bookings can be made through our website, on call or on WhatsApp.
  • Cancellations may be subject to fees depending on the timing and circumstances of the cancellation.
  • Refunds (if applicable) will be processed as per our refund policy.

5. Pricing and Payments

  • The fare for rides is determined based on factors such as distance, time, and demand.
  • Users must ensure that payment is made via the accepted payment methods on our platform.
  • MobiCab reserves the right to modify fares and pricing structures at any time.

6. Driver and Passenger Responsibilities

  • Passengers must follow all safety guidelines and respect drivers.
  • Drivers are expected to maintain professional conduct and adhere to traffic rules.
  • MobiCab is not responsible for any personal belongings lost during rides.

7. Liability Disclaimer

  • We do not guarantee the availability, punctuality, or uninterrupted operation of our services.

8. Privacy Policy

  • By using our services, you agree to the collection, use, and sharing of your information as outlined in our Privacy Policy.
  • We prioritize user data security and do not share personal details with third parties without consent, except as required by law.

9. Termination and Suspension

  • MobiCab reserves the right to suspend or terminate user accounts for violations of these terms or misuse of the service
  • We may modify, suspend, or discontinue services at any time without prior notice.

10. Amendments to Terms

  • We may update these Terms and Conditions periodically. Users are advised to review them regularly.
  • Continued use of our services after changes constitutes acceptance of the revised terms.

11. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of India.
  • Any disputes shall be resolved through arbitration in Mumbai, India, as per the Arbitration and Conciliation Act, 1996.

12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@mobicab.in.

Last updated: [20-01-2025]

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